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Refund Policy

Custom Products Satisfaction Guarantee:

We want you to be 100% satisfied with your custom products. We're always ready to answer any questions and help before, during, and after the production process to get you what you need. Please do not hesitate to reach out via email or chat.

In the event of dissatisfaction, all claims must be made within 72 hours from receipt of order. Please contact us immediately if there are errors or problems with any order and we will provide you with the best solution.

Custom Products Warranty:

All Custom Products are guaranteed to be free from defects in workmanship or material under normal use for a period of 30 days from date of purchase. If any item that is claimed to be defective within this time, we will repair or replace the product or component if it is determined that the defect existed at the time of manufacture or developed under normal use.

Refunds, Returns & Exchanges:

You can cancel any order within 5 hours from placing it. Please contact us to do so. After your order has been canceled, you can expect a refund to be processed within 14 business days.

No returns or exchanges can be accepted if the merchandise was custom produced, including custom size, custom color, custom printed or custom built supplies or equipment. Any issues as described under the Warranty section above will be taken care of with any custom product we've produced.

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