Frequently Asked Questions
Still have questions? Just contact us!
What is your max screen printing size?
1. The maximum screen printing size we are able currently is 13″ x 18″. At the moment we do not offer Jumbo / Oversized printing, but we will offer it in the future. Sign up for our newsletter to be the first to know about our new products and services!
What is your turnaround time?
2. Turnarounds times are something we take seriously! When customers are in need of custom screen printing, we deliver & delivery fast! Our average turnaround time for normal order processing is 7 days. We do have a rush service available.
What is the Rush Service turnaround time?
3. In need of a rush order of custom t shirts? You came to the right place! Our rush service is same day if confirmed by 11am EST, or next day (24hrs) for orders confirmed after 11am EST.
Do you charge set up or screen fees?
4. We don’t like to get nickle and dimed in life, so why would we do that to our customers? We are proud to offer NO SET UP or SCREEN FEES for all custom screen printing designs!
Can I change the color of my ink with the minimum?
5. If you are looking to mix & match colors on your minimum, you will be subjected to a color change fee of $15/per color. If the design is 1 color, it would be $15 total. If it is a 3 color job, it would be $45 total.
What if I am not happy with the results?
6. Trust us, 1,000 of customers wouldn’t lie! But in the event of dissatisfaction, all claims must be made within 72 hours from receipt of order. Please email firstname.lastname@example.org immediately if there are errors or problems with any order. Exchanges are only offered on unworn, unwashed orders returned in their entirety. Partial returns will be satisfied by credit or refund on approved claims.
Do you create single screen printed samples?
7. Due to prohibitive costs, single printed samples are NOT offered. Printing Hut utilizes a thorough digital proofing process on all orders.
What are your shipping costs?
8. We are proud to offer FREE Shipping, always – on all orders! All shipments will be shipped via UPS Ground unless otherwise requested at additional charges. Shipping time is additional to turnaround time. Please consider this when placing time sensitive orders.
Over 1,500 satisfied customers & counting!
Printing Hut is one of the fastest growing textile print houses on the East Coast & in the United States. We pride ourselves on quality and customer service with some of the fastest turnaround times in the industry for custom screen printing! We look forward to serving you on your next custom t-shirt project!
Experience: Printing Hut is very dynamic and custom oriented print shop.
At the Printing Hut, we print about 280,000 garments are year & have an error rate less then 1% on all custom printed apparel.
Fast Turnaround Times: Waited last minute? No problem, we have a solution for that!
At the Printing Hut, we currently have a highly skilled team of 15 print shop workers that are standing by on call to deliver the job when you need it most! We offer same day turnaround times on MOST orders.
R&D: Staying up to date with industry trends is important to us!
The Printing Hut is dedicated to staying up to date with the current trends in ink, styles, & embellishments acorss multiple industries. Whether you are a baseball team looking for jerseys or the next big streetwear brand, we have the products & services you are looking for!
Customer Service: Communication is key to any businesses’s success.
At The Printing Hut, we are proud to say that we are one of the best when it comes to communication and customer service. With project management and online campaign tracking system and availability of live support via phone, live chat and emails we keep our clients updated all the time.
Money back guarantee!: Background check.
We are dedicated to your satisfaction, if you are not happy with the results. Please do not hesitate to say something! We will work to make it right!